Multi-tenant SaaS for ISPs · Made for Kenya

One platform. Every ISP its own cloud.

Dencom ISP Cloud is multi-tenant SaaS for internet providers. Each ISP gets a private, fully isolated workspace with its own address, brand, M-Pesa account, customers, staff and network. We run the servers, RADIUS, billing engine and updates for everyone.

  • Isolated data per ISP
  • Your own domain & brand
  • Payments settle to you
  • No servers to run
One platform serving many ISPs The platform in the centre connects to three independent ISPs, and each ISP runs its own Wi-Fi hotspots. Data packets and M-Pesa payments flow along the links. KES KES KES Café Estate Mall Office Campus Homes CCampusNet CWCoast WiFi DDemoNet Dencom ISP CloudBilling · RADIUS · Portal
3 live ISP workspaces, one shared platform. Each ISP's data stays separate.
How multi-tenancy works

Shared infrastructure. Separate ISPs.

Every ISP is a tenant: a walled-off workspace on top of one platform we operate. Tenants share the engine, never the data.

Shared by all ISPs

Servers, security patches, the billing and RADIUS engines, M-Pesa integration, backups and new features. Upgrades reach every ISP at once, at no extra cost.

Private to each ISP

Customers, payments, invoices, packages, routers, hotspots, staff, settings and branding. No other ISP, and no platform user without permission, can see them.

Your ISP workspace

What every tenant gets to itself

Each ISP on Dencom ISP Cloud is a fully separate tenant: its own brand, customers, money and team, without running a single server.

01

Your own address

Start on your-isp.isp.denfintech.co.ke, then connect your own domain with automatic routing to your site and portal.

02

Your own brand

Logo, colours, light/dark theme, website pages, banners and captive portal design, set per ISP.

03

Your own money

Connect your own Paybill/Till and Airtel account. Customer payments never pass through the platform.

04

Your own data

Every record belongs to one ISP and is isolated on every request. Credentials are encrypted at rest.

05

Your own team

Invite staff with roles such as owner, NOC, support, finance and technician, with per-module permissions and MFA.

06

Your own network

Routers, hotspots, OLTs and RADIUS clients are registered to your ISP only, with per-ISP secrets.

ISP directory

ISPs running on Dencom ISP Cloud

3 independent ISPs are live on the platform, each with its own brand, prices, hotspots and website.

CampusNet

Nakuru
Live

Student Wi-Fi and affordable home fibre in Nakuru.

Wi-Fi hotspotHome & business fibre
Hotspots
2
Areas
3
Plans from
KES 10

Serves: Nakuru CBD, Kiamunyi, Milimani Nakuru

Coast WiFi

Mombasa
Live

Beach-fast Wi-Fi hotspots across Mombasa, from KES 10.

Wi-Fi hotspot
Hotspots
3
Areas
4
Plans from
KES 5

Serves: Nyali, Likoni, Mombasa Old Town, Bamburi

DemoNet

Nairobi
Live

Fast, affordable internet for everyone

Wi-Fi hotspotHome & business fibre
Hotspots
1
Areas
7
Plans from
KES 10

Serves: Nairobi CBD, Kilimani, Westlands, Kileleshwa, Lavington, South B and more

Browse the full ISP directory

Inside every workspace

Every module your ISP needs, one subscription

Each tenant gets the full suite, switched on per ISP and scoped to that ISP's own customers, payments and reports.

Hotspot & captive portal

Branded login pages, packages, vouchers, OTP and ad-sponsored access.

Billing & invoicing

Subscriptions, pro-rata upgrades, reminders, statements and VAT/excise.

M-Pesa & Airtel Money

STK Push, Paybill/Till C2B, reversals and B2C refunds, settled to you.

PPPoE & home fibre

Auto-provisioned PPPoE accounts, IPv6, static IPs and suspend/restore.

MikroTik & RADIUS

FreeRADIUS AAA, CoA speed changes and disconnects, Cisco & Juniper too.

Smart OLT

Discover and authorize ONUs, optical power alarms and outage detection.

Resellers & agents

Agent floats, voucher sales, territories and automatic commissions.

Field ops & tickets

Leads, surveys, installations, technician app, inventory and SLAs.

KRA eTIMS

Compliant e-invoices with QR codes on every receipt.

ISP website & app

Your own website, customer self-service portal and installable app.

Reports & dashboards

Live revenue, usage, network health, aging and churn reports.

API & webhooks

REST API with keys and signed webhooks to connect your other tools.

Wi-Fi hotspot billing

Turn any Wi-Fi into a paying hotspot

Connect a MikroTik router, run one generated script, and your branded captive portal is live. Customers pay with M-Pesa and get online in seconds, with no attendant needed.

M-Pesa STK & Airtel Money

Prompt on the phone, automatic activation, instant receipts.

Vouchers & resellers

Print voucher batches and let agents sell from a float.

OTP, free & ad-sponsored

SMS login, free trial minutes or access paid for by advertisers.

Device & data limits

Speed caps, data quotas, MAC binding and multi-device plans.

Walled garden

Let users reach M-Pesa and your site before they pay.

Earn from ads

Sell portal ad space to local businesses with CPM/CPC billing.

Onboarding

Launch your ISP workspace in four steps

  1. 1

    Create your workspace

    Pick a plan and your subdomain. Your isolated tenant is provisioned instantly.

  2. 2

    Connect M-Pesa

    Add your Daraja Paybill or Till so payments settle straight to you.

  3. 3

    Add your router

    Paste the generated MikroTik script, and RADIUS and the portal are configured.

  4. 4

    Start selling

    Publish packages; customers pay and connect automatically, 24/7.

Pricing per ISP workspace

Plans that grow with your network

Every plan includes hotspot billing, M-Pesa and your own branded site. Pay with M-Pesa and upgrade any time.

Starter
KES 2,500 / monthly
  • Up to 300 subscribers
  • 5 hotspots · 2 routers
  • 3 staff accounts
  • Hotspot captive portal & vouchers
  • M-Pesa STK & Paybill
  • ISP website on a subdomain
  • 14-day free trial
Start free trial
Growth Annual
KES 65,000 / annual
  • Up to 2,000 subscribers
  • 30 hotspots · 10 routers
  • 10 staff accounts
  • Everything in Growth
  • 2 months free vs monthly
  • Priority onboarding
  • 14-day free trial
Start free trial
Enterprise
KES 45,000 / quarterly
  • Up to 50,000 subscribers
  • 500 hotspots · 100 routers
  • 50 staff accounts
  • Everything in Growth
  • Multiple branches & NOC alerts
  • API, webhooks & eTIMS
  • Dedicated support
  • 14-day free trial
Start free trial

Compare plans

Limits per ISP
LimitStarterGrowthGrowth AnnualEnterprise
PriceKES 2,500 / monthlyKES 6,500 / monthlyKES 65,000 / annualKES 45,000 / quarterly
Subscribers3002,0002,00050,000
Wi-Fi hotspots53030500
Routers / NAS21010100
Staff accounts3101050
API calls / day10,00020,00030,00040,000
Free trial14 days14 days14 days14 days
Security & compliance

Serious about your data

Built for the Kenya Data Protection Act, 2019, and KRA eTIMS from the start.

  • Tenant isolation on every request
  • Encrypted credentials & API secrets
  • Two-factor login & account lockout
  • Full audit log of every change
  • Role-based permissions per module
  • Data export & deletion requests
  • Idempotent payments, no double charges
FAQ

Questions from ISPs

Is my data separated from other ISPs?

Yes. Every record belongs to exactly one ISP and is filtered automatically on every request; staff only ever see their own ISP's data. Credentials are encrypted and every change is audit-logged.

What does multi-tenant mean for my ISP?

You get your own private workspace (tenant) on a shared platform. Your website, captive portal, customers, payments, staff and network settings belong only to your ISP, while we operate the servers, security updates and integrations for every ISP at once.

Does money from my customers go through you?

No. Each ISP connects its own M-Pesa Paybill or Till (and Airtel Money). Customer payments settle directly into your account; the platform only charges your monthly subscription.

Can I use my own domain and branding?

Yes. Every ISP gets a free subdomain plus support for its own domain, logo, colours, website pages and a branded captive portal.

Which routers are supported?

MikroTik RouterOS (API + RADIUS) out of the box, plus any NAS that speaks RADIUS such as Cisco and Juniper. Fibre OLTs from Huawei, ZTE and others are managed through the Smart OLT module.

How long does setup take?

Most ISPs are live the same day: register, add your M-Pesa details, run the generated MikroTik script and your captive portal is ready.

What happens after the free trial?

Pick a plan and pay with M-Pesa. If you don't, your account pauses after a short grace period; your data is kept and nothing is deleted.

Ready to launch your ISP?

Start your free trial today. Set up hotspots, billing and your website in an afternoon.